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Frequently Asked Questions

Shipping information

Please allow 1 to 3 days for us to process, expertly hand engrave, package, and ship your order.

We offer fast shipping worldwide, and you will receive a tracking number to monitor your package every step of the way.

Shipping Options:


Standard Shipping Worldwide: Typical delivery timeframe of 6-12 days.

Express Shipping: Typical delivery timeframe of 5-8 days.

Please note that processing times are in addition to shipping times. Delivery times may vary slightly based on location.

30-day money back guarantee

We think that our products make a difference in people's lives, and we stand behind them completely. All of our items come with a 30-day money-back guarantee. We will do everything we can to ensure you have a positive experience with GoldenBloom!

How can I contact you?

You can contact us at infogoldenbloom@gmail.com or submit a contact from here

How long does the eternal rose last?

We use a special preservation process on the eternal roses that replaces the natural sap of the rose with a solution that maintains the rose's color, texture, and beauty.

The lifespan of your eternal rose can vary depending on environmental factors - it is possible to preserve your eternal rose for an indefinite amount of time if it is well taken care of (Should last at least 3 years, and can last significantly longer).

Here are some tips to make sure your eternal rose lasts:


Keep it out of direct sunlight: It's best to keep your eternal rose in a cool, shaded area of your home.

Avoid exposure to moisture: Water can cause the petals of the rose to become discolored or even moldy. Keep your eternal rose away from humid areas, and do not attempt to water it.

Handle it gently: While an eternal rose is sturdy, it can still be damaged if handled roughly. Avoid touching the petals or stem too much, and be careful when moving it from place to place.

Keep it in the display case: An eternal rose can be kept in a display case (with the top on) to protect it from dust and other environmental factors.

Do I need to water or maintain the rose?

Nope! You do not need to water or maintain the rose in our eternal rose box. We have developed a special preservation process that keeps the rose looking fresh and vibrant without any need for maintenance.

Our eternal rose boxes are designed to provide you with a hassle-free and long-lasting display of beauty, allowing you to enjoy the elegance of the rose without the worry of upkeep.

Is the necklace adjustable

Yes, the necklace included in your rose box is adjustable, making it easy to wear at the perfect length for you. The necklace features a delicate chain with a lobster clasp that allows you to adjust the length of the necklace to your desired fit.